Genetec Training Documentation

Purpose: To protect student's privacy by blurring out identifiable features so that they are not identifiable.

How to create a case

1. Log in to Genetec (Genetec)

1. For security reasons, it will send a 6-digit code to your KIPP email 

2. Click on Home and then click on Create Case.

3. Name the Case (click on the pencil icon to name the case)
4. 
5. Enter a record number and/or incident number under Record number/Incident number (usually provided by the police).
6.  Enter the corresponding info for:
   1. Category
   2. Department
   3. Incident Start Time
   4. Incident End Time
   5. Description
   6. Location (address)
   7. Click on Save (near the bottom right). (Do not remove any of the Account Administrators group from the case.)
   8. 
7. Add video to the case. Ensure that it is uploaded in .mp4 format.

How to add/upload the video

1. Click on the blue + button to the right of Files
2. Click on Add Files from Computer
3. Locate your file and then click on Open
4. Depending on the size of the video, this process can take up to 15 minutes.
5. Please ensure that your video that is uploaded is in .mp4 format. Here is the article for how to export a video from Avigilon

How to trim the video

7. 1. At the right of the video under Files, click on the 3 dots and then click on Trim and Redact

   2. At the bottom of the video, drag the teal cursor from the start and end of the video to the desired time frame.
8. 
   1. Click on Save to a case 
   2. Add “_trimmed” to the end of the video name and then click Save.
9. 
   1. A pop-up window will appear - depending on the size of the video, this can take anywhere from 5-10 minutes for the trimmed video to appear under Files.
   2. If it still doesn’t appear after 10 minutes, then please refresh the web page. 
   3. You should now have 2 videos attached to the case. 
   4. 

Reminder - When trimming and redacting, after trimming the video first, label the video “_trimmed” and then after redacting, label it as “Trim and Redacted”

How to redact (face blur) the video

10. At the right of the trimmed video, click on the 3 dots and click on Trim and Redact.
11. Click on Redact 
12. It will display “Opening Project” and then “Importing Video. Please be patient as it imports - this may take up to 10-15 minutes, possibly longer, depending on the size of the project.
13. 
14. The Video Editor will automatically detect faces. This process is not the best, so manual redaction is strongly recommended.
15. Click on the + icon to the right of Mask Video.
16. 
17. A mask window will appear at the top left. Click and hold the middle of the mask window to drag it over to the individual’s face.
18. 
19. Click and hold the corner of the mask window to size it appropriately. 
20. 

21. Click and hold the directional button in the upper right hand corner of the mask window to move the box to keep up with the target as the video plays. (Once you click it, the video should start playing slowly so you can keep up with the target as it moves throughout the video.)

22. If you wish to add another mask, simply bring the video cursor back to the beginning of the video and then repeat.
23. Once you’re finished, click on Create video. 
24. You can check the redacted video by clicking on Play. 
25. Once you’re finished redacting, you can then attach the video to a case by clicking on the dropdown. Select your case and then click Save.
26. 
27. Click on Home and then go back to the case. 
28. Ensure that you remove the original video (non-blurred) from the case by clicking on the checkbox and then clicking on Remove. The purpose of this is to share ONLY the redacted version of the original video 
29. A pop up will appear - select Remove.
30. 
31. From there, you can now share the blurred out video. 

Sharing A Case (and associated elements including video)

1. From your Home screen, click on the Case to Open it
2. From the top right pane titled "Permissions", click on the "+" to Invite a Guest User
3. Enter the following and then click on Invite:
   1. Email Address
   2. First Name
   3. Last Name
4. Set the person's permissions to “View Only.
5. Modify the expiration date (viewing period permitted to the guest) by clicking on the pencil icon beneath the person’s name. 
6. Uncheck the Never checkbox and set the expiration date to the desired date. After the expiration date, the person will no longer be able to access the video from the webpage. 
7. Click on Modify.
8. Click on Save.
9. The person will then receive an email. Please have the guest check their email and then have them click on the “Genetec Clearance” email.
10. Click on “Activate account”. 
11. From there, the guest will be transferred to the Genetec site, where it will then ask for human verification. Click on the checkbox and then click on Continue.
12. A 6-digit code will be sent to the email - enter the code and then click on Verify Code.
13. From there, the guest will be required to enter the following information:
    1. First name
    2. Last Name
    3. Password
14. Click on Confirm login information. 
15. Two MFA options will be prompted - let the user choose which one they prefer.
    1. Register my phone
    2. Receive verification codes by email
16. A “Login successfully created!” window will appear. Click on Continue to then be transferred over to the Genetec site. 
17. From there, have the guest click on the case that was shared with them. 
18. From there, the guest will then be able to see the shared video with them. 

Notes to bring up later

It will then create two videos- one without the blur and one with the blur - which will be labeled as (Redacted).