How to Submit a Ticket

1. In Outlook, click on New Email in the top left corner under the Home tab.
2. In the To: line, enter the department you wish to submit a ticket to. Ensure that the e-mail address does not have any extra characters in it; otherwise, a previous ticket may be opened and your issue/request could be lost.
   The list of departments are as follows:
   • [e-mail]
   • [e-mail] 
   • [e-mail]
   • [e-mail]
   • [e-mail]
   • [e-mail]
3. In the Subject line, give a brief description of the issue. 
4. In the Body of the Email, give some more information relevant to the issue.
5. When finished, click on Send. You will receive an e-mail stating that a ticket has been generated. If you do not receive an e-mail, check the spelling of the e-mail address and ensure that you did not open a previous ticket.