DeansList: Two-Way Texting

Two-way texting is available at all KIPP schools! Please see this article on how to Analyze Two-Way Text Data

This article details how to set up and use the Two-Way text feature in DeansList.

1. How to Claim a Two-Way Text Number
2. How to Create Office Accounts
3. How to Set Two-Way Text Alert Preferences
4. How to Send a Text (Website)
5. How to Send a Text (Mobile)
6. How to Tag Two-Text Conversations

How to Claim a Two-Way Text number [For Teachers/Staff]

Teacher/Staff Action Required: Before you can send any messages, each staff member needs to "claim" a phone #.  If you want to send messages from a shared "Office Account", jump to the next section.

1. Log in to your DeansList site
2. Open the Two-Way Text console by clicking the  icon
3. Click 'Get phone number'

Create Office Accounts [For DSOs Only]

DSO Action Required: In addition to individual user phone numbers, schools can have shared "office accounts" that multiple staff members can access. People with access to these accounts can send messages from these numbers.

1. Open Admin -> Feature Configuration
2. Select Two-Way Texting
3. Enter the name of the office account and click Create Account

Create Alert Preferences

The Two-Way Text feature allows individual educators to set preferences for uninterrupted focus times.

Desktop

1. Open the  icon on the top right corner of the DL homepage and click My Settings
2. Change the Weekdays and Weekends settings in the Alert Preferences section of the page

Mobile

Once Two-Way Texting is on, you'll get a notification on the DeansList for Educators app whenever you receive a new text message.

1. Go to the My Conversations tab and the bottom of the app (If you don't see My Conversations, update to the latest version of the app)
2. Click the head avatar at the top of the screen
3. Change your settings in the Alert Preferences section of the page

How to Send a Text (Website)

1. Open the Two-Way Text icon
2. Click 'New'
3. Search for a student
4. Select the appropriate parent contact(s)
5. Click 'Send Text to (1) Phone Numbers'
6. Enter message text
7. Click 'translate' to translate the message into the parents' preferred language
8. Click 'send messages'

How to Send a Text (Mobile)

1. Open the DeansList for Educators App

2. Click 'my conversations' in the bottom right

3. Select 'new' in the top right.

4. Search for a student's name

5. Select who should be contacted.

6. Click 'send text to 1 phone number'.

7. Compose message

8. Click 'translate' (optional)

9. Click 'send messages'

10. To view, click 'hide no reply' in top right.

How to Tag Two-Way Text Conversations

DeansList will periodically prompt users to tag two-way text conversations with a comm reason. However, staff members can easily tag each two-way text conversation retroactively by using the steps below:

1. On the DeansList homepage, click the two-way text icon the the top of the page:
2. Select the conversation you wish to tag
3. Scroll over and click the message you wish to tag
4. Select the comm reason to tag that message