Raz-Kids: #AppFAQs - How to Login + More

Jump To

• How to Login and Access
• Rosters
• FAQs, Training and Support
• Help - I still need support

How to Access

Students

• Use Clever [Clever 101]

Teacher or a Co-Teacher 

• Use Clever [Clever 101

Rosters

Not seeing the rosters or students you expect in the app?

• From the “Student Management Page”, select Roster > Share In Students.  From there you can type in the Primary Teacher's name and use the "Add whole classroom" feature to share the entire class.
• If you need a student roster change in PowerSchool, or teachers/staff need to be added to sections, please reach out to [School Ops team]
• All rosters in PowerSchool are copied into this app nightly

Frequently Asked Questions (#AppFAQs)

How can I see a specific roster?

• From the “Student Management Page”, select Roster > Share In Students.  From there you can type in the Primary Teacher's name and use the "Add whole classroom" feature to share the entire class.

Where are training and guides for this app?

• Raz Kids Training Guide
• Webinar for Shared Rostering

I still need support - who do I reach out to?

Make sure to review the tips above

• Reach out to your [School Ops] for all roster questions
• Know how to troubleshoot student logins

The app is not loading, or there is an error page - help!

• First make sure your network and other websites are functioning properly, and that you logged in following the steps outlined above → if network and connectivity is an issue, reach out to your school Tech support
• If possible, you or the user should use a different device to determine → if the device is the issue, reach out to your school Tech support
• Confirm your PC and network system check with the app
• Please notify Data and share a screenshot and any details to help us troubleshoot

Check out the vendor help guides

Raz Kids Troubleshooting Page: Most common fixes, platform capabilities - teacher, platform capabilities - student

More questions?

Send a ticket to [e-mail]