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Plug the Headphones into the Chromebook.
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Click the Clock Icon at the bottom right of the screen to open the Menu Screen.
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If there is a line that goes through the Volume Icon (indicating that it is muted), as shown in the image below, click the Volume Icon to unmute.
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If that did not resolve the sound issues. Next, click on the Arrow Symbol, as shown in the image below, next to the Volume Bar on the same menu.
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Click the Desired Output Source from the list.
- To change the Microphone volume, click on the bottom right of the screen.
- Next to the volume slider, select Audio Settings.
- Under Input, slide the microphone slider left or right.
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