Technology
Mobile Devices
Google Chrome Browser
Multi-Factor Authentication (MFA)
- Multi-Factor Authentication (MFA) Intro and FAQ
- Multi-Factor Authentication (MFA) Enrollment
- Multi-Factor Authentication (MFA) Enrollment using Microsoft Authenticator App
- iPhone Mail Client Multi-Factor Authentication Setup
- Android Mail Client Multi-Factor Authentication Setup
- iPhone Outlook Multi-Factor Authentication Setup
Mac OS
Google Security
- KIPP NJ/KIPP Miami Google Security Standards (as of Sept 2019)
- Sharing Google Files & Folders
- How do I share Google files/folders with external parties?
- Google Groups for sharing with staff
- Google Groups for sharing with students
- How to create your own Google groups
Okta Help
- How to Change Okta SSO Apps/Website Passwords
- How to Change Your Password using Okta
- How to Enable Self-Service Password Reset
- How to Reset Forgotten Password Through Okta
- How to use Okta for the First Time
- Intro to Okta for End Users
Windows 10
Email Help
- Distribution Lists for Leadership Teams
- How to Block Specific E-mail Addresses or Domains in Office 365
- How to Change Your Outlook Profile Picture
- How to Create Rules in Outlook
- How to Delete an Address from Your Outlook Cache
- How to forward your Google Apps email to Outlook
Assessments Troubleshooting
Printer and Laminator Help
- PrinterLogic SaaS
- Poster Printer - How to use HP Click
- How to enable scanning for HP M428fnd All-In-One Printer
- How to Send an eFax
- How to update Poster Printer firmware
- How to Load a Poster Printer Roll
Projector Help
Staff Computer Help
- Enabling Built-In Laptop Cameras (X280s and X390s)
- GradeCam/Illuminate Camera Fix
- How to Access our Network Remotely (VPN)
- How to Back Up Your Computer to Google Drive
- How to Change Your Account Password
- How to Change Your Default Apps
Student Computer Help
- Adjusting Chromebook Zoom and Magnification
- Battery Not Recognized or Not Charging
- Checking built-in laptop camera using google docs
- Checking student accessibility of YouTube videos
- Chromebook Not Powering On
- Chromebook Troubleshooting (Lenovo 131e)
Student Tablets Help
Video Conferencing Help
- How to pull a report of attendees on zoom call for a specific date?
- Join Zoom Meetings on Your Webex Room Kit
- Webex - Allow Someone to Schedule Webex Meetings on Your Behalf
- Webex - Best Practices When Working Remotely.
- Webex - Create a Poll Prior to Starting a Webex Meeting
- Webex - How to (Phone) Call into Webex Meetings