How to Review, Approve, and Reject time off requests as a Manager

This guide outlines how to review a time off request online in ADP Workforce Now and on the mobile application, ADP Mobile Solutions.

Reviewing time off online in ADP Workforce Now:

You will receive both an email notification and a notification in ADP when your direct report has submitted a new time off request. 

To review , go to the Things to do section on your ADP homepage or go to My Team > Time Off > List of Requests.

Review request from your ADP homepage:

1. Click on the action "Employee - Time Off Request" under Things to Do
   • The number pending will indicate how many requests were submitted by your direct reports
2. The next screen will display each request submitted
   • Click the Review button to see all details of the request
     • In addition to seeing all details of the request, this screen will allow you to view the employee's schedule ( for school based staff), check time off balances, view any comments left by the employee, leave a comment regarding this request
     • Click Cancel Request, Deny Request, or Approve Request. Select the applicable options on the next window to proceed with your selection
   • If you do not wish to view all details of the request,  click the three dots menu on the right of the Employee - Time Off Request window > click Approve or Reject
   • Be sure to review any comments added to the request by your direct report

Review request from My Team > List of Requests:

This page gives you a list view of all requests submitted by your direct reports. You can see all pending requests and request history (approved, rejected, or cancelled).

1. Locate the request you wish to take action on
2. Under the Action column, select Leave Pending (to not take any action on the request), Mark to approve, or Mark to deny
3. After selecting an option, click Process Request at the bottom of the page
4. The page will refresh and show a banner message indicating the request was processed

Reviewing time off through the ADP mobile app:

Note: Make sure the most up to version of the mobile app is downloaded to your phone. 

On the mobile app, click on the To Do tab at the bottom of your screen:

1. The default tab Tasks will display. Click on Time Off Requests under Team Tasks
2. Click Reject or Approve
3. A banner will appear at the bottom of the request indicating the request was Rejected or Accepted

If you are not immediately seeing the pending time off request from your direct report, please refresh your Things to do list within the mobile app by swiping down on the mobile app screen.

If you encounter any issues, email [e-mail]. If possible, please include a screenshot of the issue.