How to cancel an employee's time off request as a DSO

This guide outlines how to cancel a time off request online in ADP Workforce Now on behalf of a staff member at your school and campus. You can cancel requests that are in pending status or approved status. 

You have two ways to cancel:

1. Go to People > Time Off > Lists of Requests
   • This view is best used if you want to see a count of requests that are pending, approved, or denied for each employee for a specific date range
   • This path allows you to cancel if the request is in pending status or approved status
2. Go to Process > Time Off > Process Pending Requests
   • This view is best used if you want to see pending requests for all staff at your school or campus
   • This path only allows you to cancel if the request is still in pending status

To cancel a request under People > Time Off > Lists of Requests:

1. Search or scroll for the employe you need to cancel the request for
2. Click on their name. A list of all requests for that specific employee will display in a new window
3. Locate the request you need to cancel. Under Action, click Cancel Request
4. Enter a Reason for Canceling. This is optional
5. Click Cancel request at the bottom of the page to confirm
6. The page will refresh and show a banner message indicating the request was processed

To cancel a request under Process > Time Off > Process Pending Requests:

1. Locate the request you wish to take action on
2. Under the Action column, select Mark to cancel
   • Clicking on the date of the request under Request Period Amount will display more details and also give you the option to cancel
3. After selecting an option, click Process Request at the bottom of the page
4. The page will refresh and show a banner message indicating the request was processed

If you encounter any issues, email [e-mail]. If possible, please include a screenshot of the issue.